Toast
SaaS, Hardware
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Overview

In Q2'23, Toast revenue expanded 45% YOY to $978m across a diverse set of products.

  • SaaS (12.5% of total): Pay to access their suite of products for restaurant operations
  • Financial Services (82.5% of total): Restaurants pay fees for Toast to manage transactions
  • Hardware (4% of total): Sale of tablets and POS devices
  • Professional Services (1% of total): Installation and configuration of hardware devices


And this is a business powered by Salesforce with a massive product footprint and team supporting it:

  • CIO's Org owns Salesforce
  • 9 on Salesforce Leadership
  • 7 Salesforce Architects
  • 6 Product Owners
  • 14 Salesforce Administrators
  • 21 Salesforce Engineers & QAs

A Model for the Right Salesforce Leadership Structure

Implementing the right team to set a Salesforce strategy, build it, and support it starts at the top. A Leadership structure worth studying.

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Salesforce DevOps at Toast

Nobody understands how to properly streamline Salesforce DevOps like Toast. It's about people, process, and technology (in that order).

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Tech Stack
Salesforce Products
Sales Cloud
Service Cloud
CPQ Cloud
Experience Cloud
Field Service
3rd Party Tools
Netsuite
Marketo
Workato
Prodly
Conga
Revenue Operations
Name
Title
No Team Found.
Company Details
Total headcount

5,085 employees

Sales Headcount

1,200+ Reps

Support headcount

375 Reps