10 Best Experience Cloud Partners

Before investing in a Salesforce Experience Cloud Partner, there are some key factors to take into consideration.

Services Offered

To ensure you get the most out of your investment, your Salesforce Experience Cloud Partner should go beyond basic implementation—you should be getting initial project guidance, ongoing Admin and Development support, training, and data analytics among other things. Before choosing your Partner, be sure to discuss and negotiate what services are included in your consultancy package.

An added hurdle with finding an Experience Cloud Partner is the emphasis on Product Design (UX/UI) experience. This is one of the rare tools in the Salesforce Product suite that allows companies to build truly compelling digital experiences for external users - be certain that your Partner has the ability to build these digital experiences, since many Partners out there just focus on Internal Tooling.

Reputation

Checking out the reviews of potential partners is a great place to start. This might include looking at the feedback from past customers on sites like Salesforce AppExchange or G2, or reading some customer success stories.

Expertise

Your Salesforce Experience Cloud Partner should have an experienced and capable team of experts who not only implement the platform, but also provide innovative solutions on what your business can do with it.

Experience Cloud can be used in both the B2B and B2C context, so finding a Partner that has done similar work is critical.

Be sure to also ask about their experience working with businesses in your industry, understand the specific projects they delivered, and make sure they have Certified professionals on staff who can help set up, configure, and customize Salesforce Experience Cloud.

Post-launch Support

Once a project has launched, the work is rarely done. In the first few weeks after your project is complete, it’s likely that your team will have follow-up questions or require adjustments to resolve concerns. But even long after your project is complete, a reliable Salesforce Experience Cloud Partner should continue to readily provide support and assistance or additional consulting services as needed.

Cost Efficiency

You should make sure that your Salesforce Experience Cloud partner has a delivery model that fits within your budget and timeline. Take the time to compare pricing between different vendors before making a final decision. Also, ensure that the consultant is transparent in their pricing structure and doesn’t have hidden fees or charges.

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FoundHQ

Yes, we are putting ourselves at the top of the list. For good reason. Here’s why.‍

FoundHQ manages a network of 5,000+ pre-vetted Salesforce Contractors globally.

Our network includes Experience Cloud Consultants that previously worked at Atrium, SP Tech, Deloitte, and dozens of other top Consulting Firms.

We match companies to the right Salesforce Consultant or help build large scale teams capable of new implementations, ongoing managed services, support, or staff augmentation engagements. FoundHQ provides the most flexible, cost-effective way to partner with the best Salesforce Consultants.

Our services include

• Salesforce Contractors
• Salesforce FTEs
• Team Building Strategies

With FoundHQ
✅ You decide how your engagement works (per hour, per project or FTEs).
✅ No minimum commitments. Turn your engagement on and off as needed.
✅ You get matched with pre-vetted, hand-picked Salesforce Contractors for your project.

We know Salesforce because that’s all we do. Join the likes of Coupa, WHOOP, Ramp, G2, University of Arizona, and Deel.

‍Schedule a call with us.

1. Ad Victoriam Solutions

Quick Stats

• 4.96 rating on Salesforce AppExchange
• 211+ successful projects
• 145+ certified Salesforce experts
• Min. project size: $10,000+
• $150 - $199 hourly rate
• Est. 2014
• Serves the United States, Canada, Brazil, Australia
  
  

Ad Victoriam has been recognized as a Level One Salesforce Experience Partner for its expertise and ability to produce consistent results. Clients come to the company to implement custom self-service solutions that can support customers 24/7 and Ad Victoriam has accomplished this by building unique ways to direct communications through community portals.

Ad Victoriam’s clients applaud its experts for going above and beyond with its solutions and thinking beyond what’s expected during and after the implementation process. The company is also a Certified B Corporation, using its expertise to help clients turn their visions into reality and make positive social and environmental change worldwide.

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2. SP Tech

Quick Stats

• 5.0 rating on Salesforce AppExchange
• 150+ successful projects
• 40+ certified Salesforce experts
• Min. project size: $1,000+
• $25 - $49 hourly rate
• Est. 2015
• Serves United States, India, Sri Lanka
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The Salesforce experts at SP Tech provide comprehensive services, powered by integration based on client needs, deployment, and collaboration. Each project is overseen by a dedicated solution architect with process-driven project management. SP Tech’s solutions have impacted over three times its clients’ revenue around the world since the company’s inception, and the company’s experts have been specifically praised for excellent communication, quick response times, and innovative solutions.

3. Access Global Group

Quick Stats

• 5.0 rating on Salesforce AppExchange
• 1500+ successful projects
• 300+ Salesforce certificates
• Min. project size: N/A
• Hourly rate: N/A
• Est. 2011
• Serves United States, Canada, India

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With over 1500 successful projects throughout 37 US states and 15 countries, Access Global Group takes pride in being a fully remote company with the capacity to hire experts from all over the world. The company specializes in helping clients create digital experiences that reflect their brand, with easy-to-use templates and AI-powered website builders to provide personalized feeds. They are the Consulting Partner of Farmers Insurance.

Access Global Group also guides clients in making interactions meaningful with data-driven insights that enable businesses to make data-informed decisions so teams can optimize engagement with customers.

4. Atrium

Quick Stats

• 4.96 rating on Salesforce AppExchange
• 192+ certified Salesforce experts
• Min. project size: N/A
• Hourly rate: N/A
• Est. 2018
• Serves 10 territories, including the United States and Canada
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Atrium has served clients in a vast array of industries but the company has particular expertise in the financial services, life sciences, and media industries. Atrium’s experts combine Salesforce implementation expertise with data analytics innovation and best practices to help clients perfect key operations and maximize profitability.
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Atrium's data signal analysis also distinguishes potential opportunities to add intelligence into processes, enhancing the customer experience and optimizing efficiency along the way. Additionally, their Elevate service assists customers in tracking, managing, and extending Salesforce investments.

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5. Oe:gen (acquired by OSF Digital)

Quick Stats

• 4.8 rating on Salesforce AppExchange
• 623+ projects completed
• 841+ certified Salesforce experts
• Min. project size: $10,000+
• Hourly rate: $150 - $199 hourly rate
• Est. 2003
• Serves the United Kingdom

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Oegen offers a comprehensive variety of services with the help of its top-notch Experience Cloud UX specialists. Although oe:gen has now been acquired by OSF Digital, the company has worked with companies like Disney and Ticketmaster to design custom web portals and create seamless APIs for easy, real-time information transfer. 

In addition to design and implementation, oe:gen provides ongoing support, staff augmentation, and Salesforce Admin assistance to help clients maximize their investments and maintain an optimized environment with desired end-user experience.

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(Special Mention) 7Summits, an IBM Company

Typically, we don't highlight the major Consulting Firms everyone already knows - in this case, IBM.

However, 7Summits was a mid-sized Salesforce Consulting Partner focused entirely on Experience Cloud. They were the best out there and a no-brainer for mid-market or enterprise Experience Cloud projects.

IBM acquired 7Summits in mid-2021. I believe this means IBM has a distinct competitive advantage over other major Partners (Accenture, Deloitte, Slalom etc) when it comes to Experience Cloud engagements.

It's unlikely you will engage IBM for this type of project unless you are a true Enterprise org (with the budget to match) but if that sounds like your scope of work then they are worth a look.‍

6. Roycon

Quick Stats

• 4.96 rating on Salesforce AppExchange
• 600+ successful projects
• 75+ Salesforce certifications
• Min. project size: $1,000+
• $150 - $199 hourly rate
• Est. 2013
• Serves United States
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Roycon provides clients with the opportunity to customize the services and support they need—from Experience Cloud adoption, ongoing admin support, ongoing custom development, team training, coaching, and triage.

The company’s experts work with clients to make sure their data and processes are securely and scalably shared, ensuring implementation and everything that comes after goes smoothly. Roycon also gives clients metrics to understand how their systems are working and what aspects can be improved, so that they can plan for evolving market conditions.

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7. Cloud Giants

Quick Stats

• 4.97 rating on Salesforce AppExchange
• 32 successful projects
• 28+ certified experts
• No min. project size
• Est. 2014

Cloud Giants is boutique Salesforce Partner with an important focus on CPQ and Experience Cloud. Based in North Carolina, this company also offers coaching and advising to their customers. Their customers include big names like Circle K and Epic Games.

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8. Pracedo

Quick Stats

• 4.94 rating on Salesforce AppExchange
• 1000+ successful projects
• 80+ certified Salesforce experts
• Min. project size: N/A
• Hourly rate: N/A
• Est. 2010
• Serves 18 territories, including the United States and the United Kingdom
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Pracedo works with clients to create a tailored customer experience strategy and improve customer service operations with Experience Cloud. The company has helped its clients increase donor contributions and build lasting relationships with other Salesforce platforms, like Nonprofit Cloud and Grant Management, facilitating connections with stakeholders in a more efficient manner.

When implementing Experience Cloud, Pracedo’s clients cited the company was quick to coordinate efficient solutions with a decent amount of customization.

9. DemandBlue

Quick Stats

• 4.90 rating on Salesforce AppExchange
• 333+ successful projects
• 75+ certified Salesforce experts
• Min. project size: $1,000+
• $50 - $99 hourly rate
• Est. 2018
• Serves the United States, Canada, India, United Arab Emirates
  
  

DemandBlue works to bridge the gap between technology and strategy for businesses with a “service-as-a-service” model. With their customer portal, clients can track and manage progress on every level of engagement and when it comes to Salesforce Experience Cloud, DemandBlue's Implementation Service offers an easy-to-use interface to improve customer interaction.

The company’s consulting strategy is geared towards leveraging the features of the Experience Cloud to foster interaction and collaboration in order to create strong relationships and foster brand loyalty. The company’s world-class engineering solutions and flexible engagement models make getting started and working with the platform simple and straightforward.

10. Aethereus

Quick Stats

• 4.92 rating on Salesforce AppExchange
• 250+ Salesforce certifications
• Min. project size: N/A
• Hourly rate: N/A
• Est. 2019
• Serves the United States and India

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As a three-time winner of the Salesforce Partner of the Year, and one of the fastest companies to gain top-tier partnership with Salesforce, Aethereus has quickly become a force to be reckoned with in the few years since it was founded. Aethereus provides strong tech and Salesforce expertise, focusing on multi-cloud deployments and quick sprints for a swifter concept-to-market.

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The company offers consulting, implementation, various Salesforce specializations, and ongoing managed services to clients. This range of expertise includes strategizing CX roadmaps and performing Salesforce health checks, as well as access to Experience design workshops and the company’s own platform, Aethereus Studio, for even more resources. In addition to its Salesforce expertise, clients primarily choose Aethereus for its focus on product innovation, unique value propositions, and dependable team.

Experience Cloud partners that service the SMB market usually staff one to two Consultants for a smaller project; however, their hourly rate is significantly higher than the rates or an Independent Salesforce Consultant or Freelancer.

This is what makes working with a Consulting Partner a lot more expensive than handling projects in-house. Of course, this is not an option for everyone. If you're looking to implement a small (or not) Experience Cloud instance, add a new Salesforce integration, or deploy new modules, we recommend looking for a vetted Salesforce Consultant.

If you're not sure whether you need a Partner or a Consultant, check out this pros and cons list we've put together.‍‍

10. FoundHQ

FoundHQ is not a Consulting Firm - and proud of it! We designed a model that makes it more cost-effective for startups to partner with experienced Salesforce Consultants. It’s the simplest way to connect with a network of 500+ pre-qualified, Independent Experience Cloud Consultants, including:

• ‍150+ Certified Experience Cloud Administrators
• 150+ Certified Experience Cloud Consultants
• 100 Certified Experience Cloud Architects
• 125+ Certified Experience Cloud Developers

‍100% focused on the Salesforce technology ecosystem, FoundHQ is the simplest, most cost-effective way to work with the best Salesforce Experts available. Since these are Freelancers (as opposed to vendors with overhead to manage), the Experience Cloud Consultant hourly rate is often $100/hour to $145/hour for the same experience that a Partner charges 2x.

How can a freelancer help me?
✅ Audit Current Setup
✅ Tactical Admin Work / Support
✅ End-to-End Implementations
✅  Integrations
✅ Recommendations, Fixes, and Optimizations

How it Works

FoundHQ’s process is beautifully simple. We keep our customers in control of how they want to scale up or down. That’s why with FoundHQ, there are:

• No long-term commitments
• No rigid SOWs

You decide how many hours you need any given week or month. If you want to learn more about how FoundHQ can help you find the perfect Salesforce Consultant, schedule a call with us.