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Salesforce
Revenue Operations
20+ Offshore Salesforce Development Team Structures
Insights on how Airbnb, Atlassian, Twilio, and others build global Salesforce Development teams.
A Model for the Right Salesforce Leadership Structure
Building a Salesforce strategy, team, and support starts at the top—a leadership structure worth studying
A Powerhouse Rev Ops Team of 40 people for 575 Sales Reps
A team this large is rare for a mid-sized org with $5K ACV, but key for a land-and-expand GTM strategy.
An Ideal Salesforce Leadership Structure at Pure Storage
Scaling a Salesforce team needs more than tech skills. See the diversity in Pure's 9 GTM Systems leaders.
Comparing Revenue Operations Teams: Datadog vs. Twilio
Analysis of two powerhouse RevOps teams: Datadog ($2B ARR, 95 people) and Twilio ($4B ARR, 85 people).
Databricks vs Snowflake: 2 Different Approaches to Salesforce
Both orgs started scaling GTM Systems teams in 2018, but each took a unique path. Here are our takeaways
Diverse Background of Salesforce Product Managers at Block
Product Managers are key to any Salesforce team. Explore the backgrounds of Block's 12 Salesforce PMs
Evolution of GTM Systems After an Acquisition
In June 2021, BILL acquired Divvy for $2.5B. Here’s how their GTM Systems evolved post-acquisition
Evolution of Zillow's Salesforce Team Structure (2016-Present)
Since 2016, Zillow's Salesforce team has grown 5x to 50 people, powering its two-sided marketplace.
How a $500m ARR Company Structures GTM Systems
In 2023, Gusto reached $500M ARR, ranking among the top revenue-generating private companies globally
How Much CPQ Specialization is Too Much on an Internal Salesforce Team?
Building a self-sufficient Salesforce team means going wide across skills, not just deep in one area
Importance of a Balanced Salesforce Team
Everyone asks, 'How many Salesforce Admins do I need?' Here’s how top teams approach the decision.
Insights on EXACTLY How Snowflake Scaled the Salesforce Team from 0 to 65 people
Snowflake's 1st Salesforce Hire was a Director of GTM Systems - and it was all uphill from there.
Quick Look at MongoDB's Salesforce Engineering Team
58% of MongoDB's Salesforce Engineering team is in India, with 65% sourced from a Partner. See the deets.
Salesforce DevOps at Toast
Toast excels at streamlining Salesforce DevOps, focusing on people, process, and tech—in that order.
Salesforce Team Structure Powering Splunk's CPQ Transformation
16% of Splunk's Salesforce team is dedicated to CPQ—essential for this level of Q2C transformation
Structuring a Global Salesforce Support Team at MongoDB
A global Salesforce team is key to support a global Sales org, and MongoDB excels at it.
Structuring Offshore Salesforce Development at Twilio
Twilio has a 46+ person Global Salesforce Team and 43% are offshore - check out how they structure it.
The Importance of Zillow's Salesforce Product Manager Layer
A Salesforce Product Manager is essential yet often overlooked. Zillow knows this, with 10 on their team
Uber's Salesforce Promotion Track Yields a 3 Year Median Tenure
If you can’t retain your Salesforce team, you will never build up the "Soft IP" needed to really succeed.
How Atlassian Thrives with Only 2 Salesforce Admins for 2,500 Users
1 Salesforce Admin per 1,250 users is extreme, especially for a $1B/quarter org, but Atlassian does it.
The Best Salesforce Teams Understand Product vs. Program Managers
Top priority: remove friction between Business & Technology teams. Here’s an effective way to achieve it.
Who Should Your 1st Salesforce Hire Be: Skill Sets to Consider
We analyzed what skill set these 18 SaaS Startups hired as their First Salesforce FTE
Revenue Operations & GTM Systems Growth at Klaviyo
The evolution of Klaviyo's GTM Ops & Systems teams in the months after IPO.
All
Salesforce
Revenue Operations
20+ Offshore Salesforce Development Team Structures
Insights on how Airbnb, Atlassian, Twilio, and others build global Salesforce Development teams.
A Model for the Right Salesforce Leadership Structure
Building a Salesforce strategy, team, and support starts at the top—a leadership structure worth studying
A Powerhouse Rev Ops Team of 40 people for 575 Sales Reps
A team this large is rare for a mid-sized org with $5K ACV, but key for a land-and-expand GTM strategy.
An Ideal Salesforce Leadership Structure at Pure Storage
Scaling a Salesforce team needs more than tech skills. See the diversity in Pure's 9 GTM Systems leaders.
Comparing Revenue Operations Teams: Datadog vs. Twilio
Analysis of two powerhouse RevOps teams: Datadog ($2B ARR, 95 people) and Twilio ($4B ARR, 85 people).
Databricks vs Snowflake: 2 Different Approaches to Salesforce
Both orgs started scaling GTM Systems teams in 2018, but each took a unique path. Here are our takeaways
Diverse Background of Salesforce Product Managers at Block
Product Managers are key to any Salesforce team. Explore the backgrounds of Block's 12 Salesforce PMs
Evolution of GTM Systems After an Acquisition
In June 2021, BILL acquired Divvy for $2.5B. Here’s how their GTM Systems evolved post-acquisition
Evolution of Zillow's Salesforce Team Structure (2016-Present)
Since 2016, Zillow's Salesforce team has grown 5x to 50 people, powering its two-sided marketplace.
How a $500m ARR Company Structures GTM Systems
In 2023, Gusto reached $500M ARR, ranking among the top revenue-generating private companies globally
How Much CPQ Specialization is Too Much on an Internal Salesforce Team?
Building a self-sufficient Salesforce team means going wide across skills, not just deep in one area
Importance of a Balanced Salesforce Team
Everyone asks, 'How many Salesforce Admins do I need?' Here’s how top teams approach the decision.
Insights on EXACTLY How Snowflake Scaled the Salesforce Team from 0 to 65 people
Snowflake's 1st Salesforce Hire was a Director of GTM Systems - and it was all uphill from there.
Quick Look at MongoDB's Salesforce Engineering Team
58% of MongoDB's Salesforce Engineering team is in India, with 65% sourced from a Partner. See the deets.
Salesforce DevOps at Toast
Toast excels at streamlining Salesforce DevOps, focusing on people, process, and tech—in that order.
Salesforce Team Structure Powering Splunk's CPQ Transformation
16% of Splunk's Salesforce team is dedicated to CPQ—essential for this level of Q2C transformation
Structuring a Global Salesforce Support Team at MongoDB
A global Salesforce team is key to support a global Sales org, and MongoDB excels at it.
Structuring Offshore Salesforce Development at Twilio
Twilio has a 46+ person Global Salesforce Team and 43% are offshore - check out how they structure it.
The Importance of Zillow's Salesforce Product Manager Layer
A Salesforce Product Manager is essential yet often overlooked. Zillow knows this, with 10 on their team
Uber's Salesforce Promotion Track Yields a 3 Year Median Tenure
If you can’t retain your Salesforce team, you will never build up the "Soft IP" needed to really succeed.
How Atlassian Thrives with Only 2 Salesforce Admins for 2,500 Users
1 Salesforce Admin per 1,250 users is extreme, especially for a $1B/quarter org, but Atlassian does it.
The Best Salesforce Teams Understand Product vs. Program Managers
Top priority: remove friction between Business & Technology teams. Here’s an effective way to achieve it.
Who Should Your 1st Salesforce Hire Be: Skill Sets to Consider
We analyzed what skill set these 18 SaaS Startups hired as their First Salesforce FTE
Revenue Operations & GTM Systems Growth at Klaviyo
The evolution of Klaviyo's GTM Ops & Systems teams in the months after IPO.
Why CPQ Needs Ongoing Investment
Why the Founder of SteelBrick emphasizes the importance of ongoing attention paid to CPQ.
Dev Ops: The Missing Piece of Salesforce Teams
How is Dev Ops so sorely lacking on internal Salesforce teams? The Founder of SteelBrick explains.
The #1 Cause of Failed CPQ Projects
Max Rudman, Prodly CEO and Founder of SteelBrick, sharess the reasons why CPQ projects fail.
The Good, The Bad, And The Ugly of Salesforce CPQ
In this interview, the Founder of SteelBrick discusses all-things-CPQ and why so many companies struggle.
Best Commission Tracking Tools for Salesforce
Salesforce Commission Tracking Best Practices and the top tracking tools to integrate with Salesforce.
12 Signs You Might Need a Salesforce Marketing Cloud Consultant
Discover 12 key signs to know if you need a Marketing Cloud Consultant and how to maximize the engagement
Hire a Deal Desk Consultant
Discover if a Deal Desk Consultant is right for your team by exploring their role, KPIs, and key collabs.
Revenue Systems Team Comparison | Dialpad vs. Intercom
How do Dialpad and Intercom's Revenue Systems teams differ with 300 in Sales and 100 in Support each?
Hiring a Zendesk Consultant
Access 250+ Zendesk Consultants for part-time or full-time projects. List a project for expert matching.
Salesforce AppExchange Developers
Building for the AppExchange? Learn about Salesforce Managed Packages & find a developer with us.
What is the Salesforce AppExchange
Explore the Salesforce AppExchange: top apps in Sales, Marketing, Support, and tool integration.
5 Reasons to rethink hiring a Salesforce Implementation Partner
Discover 5 key reasons to reconsider hiring a Salesforce Implementation Partner for your next project.
Hiring a Gainsight Admin
Discover what a Gainsight Admin does and how to find the best one in this comprehensive guide.
Nearshore Salesforce Development Guide
Access 750+ Nearshore Salesforce Devs and learn how to leverage them based on your team and growth stage
Salesforce Consulting Partner vs Salesforce Consultant
Discover the difference between a Salesforce Consulting Partner and a Salesforce Consultant
Salesforce Integration Partners
Learn how to find the right Salesforce Integration Partner, their capabilities, and selection tips.
Step 1 to Selecting a Salesforce Partner
Learn the key choosing a partner and how to ensure they specialize in your project type for best results.
Top 5 Salesforce Automation Tools For Admins
Explore five native Salesforce tools for automation, deployment, and enhanced visibility.
A History of Salesforce Partner Acquisitions
Explore recent Salesforce partner acquisitions, including moves by IBM, EPAM Systems, Accenture, and more
Different Types of Salesforce Services
Discover Salesforce service types and vendors, from Implementations to Development and Managed Services.
Hiring a Salesforce Contractor vs FTE
Learn how to assess your Salesforce resourcing to stay proactive and agile in decision-making and deliver
How to work with a Salesforce Consultant
Best practices to work with Salesforce experts, from consultants from Accenture, Deloitte, Slalom, PwC.
Salesforce Certification Verification
Learn why verifying Salesforce certifications matters, how they're earned, and how to hire the right help
The Best Salesforce Data Enrichment Tools And Why You Need Them
Quality data fuels analytics for Go-to-Market strategy—without it, insights fall short. Ensure it counts.
What Does a Marketing Cloud Consultant Do?
Learn the key roles and responsibilities of a Marketing Consultant and how they drive business growth
5 No-Code Salesforce Admin Tools
5 no-code + low-code apps to empower admins, save time, build complex flows, and create amazing reports.
Best 7 Sales Intelligence Tools for Salesforce
Top Sales Intelligence apps on Salesforce AppExchange to find, monitor, and leverage data to prospect.
Salesforce Consultant vs Developer
Just implemented Salesforce? Learn the difference between Salesforce Consultants and Devs to hire right.
Salesforce Implementation Consultant Hiring Guide for 2024
Guide to hiring a Salesforce implementation consultant: finding talent, costs, timelines, and checklists.
The 7 Best Salesforce DevOps Tools
Discover top DevOps platforms for Salesforce: Copado, AutoRABIT, Flosum, Blue Canvas, Prodly, and Salto.
12 Best CPQ Tools for Salesforce in 2024
Discover the top CPQ tools, ranked by GTM Systems leaders with firsthand experience using them.
20+ Offshore Salesforce Development Team Structures
Insights on how Airbnb, Atlassian, Twilio, and others build global Salesforce Development teams.
A Model for the Right Salesforce Leadership Structure
Building a Salesforce strategy, team, and support starts at the top—a leadership structure worth studying
A Powerhouse Rev Ops Team of 40 people for 575 Sales Reps
A team this large is rare for a mid-sized org with $5K ACV, but key for a land-and-expand GTM strategy.
An Ideal Salesforce Leadership Structure at Pure Storage
Scaling a Salesforce team needs more than tech skills. See the diversity in Pure's 9 GTM Systems leaders.
Comparing Revenue Operations Teams: Datadog vs. Twilio
Analysis of two powerhouse RevOps teams: Datadog ($2B ARR, 95 people) and Twilio ($4B ARR, 85 people).
Databricks vs Snowflake: 2 Different Approaches to Salesforce
Both orgs started scaling GTM Systems teams in 2018, but each took a unique path. Here are our takeaways
Diverse Background of Salesforce Product Managers at Block
Product Managers are key to any Salesforce team. Explore the backgrounds of Block's 12 Salesforce PMs
Evolution of GTM Systems After an Acquisition
In June 2021, BILL acquired Divvy for $2.5B. Here’s how their GTM Systems evolved post-acquisition
Evolution of Zillow's Salesforce Team Structure (2016-Present)
Since 2016, Zillow's Salesforce team has grown 5x to 50 people, powering its two-sided marketplace.
How a $500m ARR Company Structures GTM Systems
In 2023, Gusto reached $500M ARR, ranking among the top revenue-generating private companies globally
How Much CPQ Specialization is Too Much on an Internal Salesforce Team?
Building a self-sufficient Salesforce team means going wide across skills, not just deep in one area
Importance of a Balanced Salesforce Team
Everyone asks, 'How many Salesforce Admins do I need?' Here’s how top teams approach the decision.
Insights on EXACTLY How Snowflake Scaled the Salesforce Team from 0 to 65 people
Snowflake's 1st Salesforce Hire was a Director of GTM Systems - and it was all uphill from there.
Quick Look at MongoDB's Salesforce Engineering Team
58% of MongoDB's Salesforce Engineering team is in India, with 65% sourced from a Partner. See the deets.
Salesforce DevOps at Toast
Toast excels at streamlining Salesforce DevOps, focusing on people, process, and tech—in that order.
Salesforce Team Structure Powering Splunk's CPQ Transformation
16% of Splunk's Salesforce team is dedicated to CPQ—essential for this level of Q2C transformation
Structuring a Global Salesforce Support Team at MongoDB
A global Salesforce team is key to support a global Sales org, and MongoDB excels at it.
Structuring Offshore Salesforce Development at Twilio
Twilio has a 46+ person Global Salesforce Team and 43% are offshore - check out how they structure it.
The Importance of Zillow's Salesforce Product Manager Layer
A Salesforce Product Manager is essential yet often overlooked. Zillow knows this, with 10 on their team
Uber's Salesforce Promotion Track Yields a 3 Year Median Tenure
If you can’t retain your Salesforce team, you will never build up the "Soft IP" needed to really succeed.
How Atlassian Thrives with Only 2 Salesforce Admins for 2,500 Users
1 Salesforce Admin per 1,250 users is extreme, especially for a $1B/quarter org, but Atlassian does it.
The Best Salesforce Teams Understand Product vs. Program Managers
Top priority: remove friction between Business & Technology teams. Here’s an effective way to achieve it.
Who Should Your 1st Salesforce Hire Be: Skill Sets to Consider
We analyzed what skill set these 18 SaaS Startups hired as their First Salesforce FTE
Business Systems need to be Centralized
A Salesforce team works best within a centralized Business Systems org with Internal Tools teams
Dialpad vs Talkdesk: A Look At Their GTM Systems Teams
These two similar companies differ greatly in how they structure their Salesforce teams.
GTM Systems vs Revenue Operations Headcount: The Right Ratios
See the GTM Systems to Rev Ops headcount ratio in SaaS companies like Gong, Seismic, and Salesloft
Prediction: The #1 Universal Rev Ops Challenge Ahead
AI Pushing SaaS to Usage-Based Pricing is the #1 Rev Ops Challenge if 2025
Salesforce Acquires Troops | But Why?
Salesforce to acquire Troops, a Slack chatbot for pulling reports and pushing data into Salesforce.
Salesforce AI Investments in 2023
A list of Salesforce latest AI investments, including its latest funding of Hugging Face.
Salesforce Announces Layoffs in Oct 2022
Salesforce to lay off around 90 recruitment contractors as of October 2022
Salesforce Attempts Informatica Acquisition, Invests in 3 AI Startups, and More.
With AI adoption booming, Salesforce faces gaps, sparking an Informatica acquisition attempts.
Salesforce CPQ: The Toughest Salesforce Implementation
Salesforce CPQ: key challenges, deployment tips, and how to maximize ROI from this powerful tool.
Salesforce lays off 7,000+ employees in January 2023
Over the past 9 months, Salesforce has had 3 rounds of layoffs, including a 10% cut in January 2023.
Salesforce Partners and ISVs Hiring Account Executives
Salesforce ended its fiscal year on Jan 31, 2023, with layoffs, but hiring remains strong.
Salesforce Partners with Walmart
A Salesforce-Walmart partnership could reshape the AppExchange, set a new path for Salesforce’s future.
Salesforce Slows Hiring | May 2022
After adding 20,000 employees, Salesforce plans to slow hiring in May 2022, joining other Big Tech firms.
Salesforce Teams are Becoming Product Orgs
Transform your Salesforce team from BSA-driven to a true Product organization. Here’s how to do it.
Snowflake's Approach to Sales and GTM Investment
ompare Snowflake's strategy to peers and see the value it brings across the organization.
The Financial Benefits Of Centralizing Your Salesforce Team
Check out the financial benefits of centralizing your Salesforce team and away from siloed operations.
The future of Salesforce is Industry Specific
CRM for X' is the new norm: Veeva in Pharma, nCino in Banking, AgentSync in Insurance, Litify for Legal.
The Power of Data Analytics
Unlock RevOps potential with data analytics to optimize revenue, enhance customer experiences, and grow.
What And Who Is A "Head of Digital Transformation"?
What does a Head of Transformation do and which companies should add that role to their arsenal.
What Happens When You Don't Listen To RevOps
Salesforce layoffs and Cloudflare's CEO scandal share a commonality: not listening to their RevOps teams.
When Should Startups Invest in RevOps?
A look at how the latest funded SaaS startups are investing in Rev Ops.
Who is Alation, a recent Salesforce Ventures investment?
On Nov 2022, Salesforce Ventures joined a $123M Series E for Alation, a provider of ML-powered data base.
Who is WeaveGrid, a recent Salesforce Ventures investment?
On Nov '22, Salesforce Ventures joined a $35M Series B for WeaveGrid,
Why Salesforce is Better Than Hubspot
Salesforce vs Hubspot has been a big debate in recent years. Here's why it's better off with Salesforce.
Why You Need Salesforce Business Analysts
Learn why every Salesforce team needs a Business Analyst and the risks of improper resourcing.
Companies building Offshore Salesforce Engineering Teams
See the size of offshore Salesforce teams at Workday, PayPal, Twilio, Snowflake, Amazon, and more.
How ServiceNow Earnings Unveil The Power of RevOps
Explore how ServiceNow structured its RevOps team to drive growth and success
Salesforce Accelerates Hiring in India with plans to increase headcount 33%
Salesforce India aims to innovate in BFSI, manufacturing, and services, expanding its headcount to 10,000
Salesforce Ventures Investment Activity (Q3'22)
Learn about the 8 Salesforce Ventures investments made in August and September 2022.
Salesloft Didn't Really Acquire Drift, They Merged
See how PE giants like Vista and Thoma Bravo reshape SaaS with strategic mergers like Salesloft and Drift
Showing the Value of Salesforce
Show executives how investing in Salesforce can streamline GTM tech and reduce Deal Desk headcount.
The Salesforce Team at Ticketmaster
This breakdown gives you an inside look at how Ticketmaster has structured its Salesforce resources.
What is Gong and Revenue Intelligence?
Learn about Gong, its benefits and how it works with Salesforce.
Why COOs Should Come From RevOps
How orgs like Workato and LeanData elevate RevOps leaders to COOs, shaping the future of SaaS leadership.
Why RevOps Shouldn't Own Salesforce
In our opinion, the answer to that question is a definitive no. Here's why.
Revenue Operations & GTM Systems Growth at Klaviyo
The evolution of Klaviyo's GTM Ops & Systems teams in the months after IPO.
Bret Taylor steps down as co-CEO of Salesforce
Bret Taylor steps down as Salesforce co-CEO after just 12 months in a surprising move
Ford and Salesforce Partnered on an Industry Specific CRM
In 2021, Ford and Salesforce partnered to launch VIIZR, an industry-specific CRM for trades businesses.
How ClickUp Built The Foundations For Its 18-People Salesforce Team
Getting the budget to add Salesforce resources is tough. Follow these steps to get executive buy in.
Latest on Salesforce Investments in AI Startups
Learn how Salesforce is building AI partnerships to stay competitive with Microsoft.
Salesforce moves into HCM market with Work.com re-launch
Salesforce entering the HCM and ERP market could open new opportunities in its competition vs Microsoft.
Salesforce Q4 Earnings (March 2023)
Salesforce's Q4 earnings in March 1, 2023, show 14% YOY revenue growth and 18% profit increase.
The Salesforce Partner Ecosystem Is Outdated
Salesforce Partners often prioritize upsells over customer self-sufficiency. Learn how it works.
Why Salesforce Consulting Firms Make Acquisitions
Salesforce consulting firms acquire others to expand talent, go vertical, and enter new markets.
Why The New Path To CRO Is Through Rev Ops
CROs often come from Sales, but here's why and how RevOps may shift this trend.
Are Salesforce Certifications Important When Hiring An Admin or Dev?
What to look at and how much value to assign to Salesforce Certifications when hiring a Admin or Dev.
Hidden Costs of Technical Debt in Salesforce
Salesforce technical debt is tough to manage. Discover 3 proven solutions to tackle it effectively
How Amtrak Leverages Salesforce To Serve 85,000 Passengers Per Day
This use case is a prime example of why Salesforce is more than a CRM, it's infrastructure.
How to Apply User Centered Design to Salesforce
Why Salesforce teams should focus on Use Design and how to do it
Overcustomizing Salesforce is a Silent Killer
Why companies overcustomize Salesforce, and how early best practices help Admins and Developers avoid it.
The Do's and Don'ts of Salesforce Offshore Hiring
Most get offshore Salesforce hiring wrong. Learn the DOs and DON'Ts for building an international team.