How to integrate Salesforce and

Jira

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Salesforce and

Jira

Integration Guide

Browse tutorials and vendor resources to get help integrating with Salesforce or sign up below to access Salesforce Integration Experts.

What are the options for integrating Jira with Salesforce?

Atlassian Marketplace Integration

The Atlassian verified vendor is ServiceRocket, which provides three types of Jira integrations: Jira Server, Jira Cloud, and Jira Service Desk Connector. Salesforce customers can track Jira issues within Salesforce and see communications from both platforms.

Third-Party Integrations

Zapier is an effective tool for integrating nearly any online service with another online service. It can be used to integrate multiple systems using powerful rules and filters. Jira to Salesforce integrations can be found here.

View Integration Guide
  • Salesforce Administrators can help setup new platforms and handle straightforward integrations or configuration work but tend to live within Salesforce and not focus cross-systems as much.
  • Salesforce Developers will build custom integrations, work with APIs, and build out more complex automations within Salesforce and across systems to maximize data flow and visibility.
  • Salesforce Architects bring a more holistic approach to platform architecture, data modeling, system integration & data management, and designing a security model across all systems.
Jira
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Salesforce integration strategy varies depending on your current systems environment, how heavily you have customized Salesforce and other applications, and the complexity of what you're trying to achieve.
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