By integrating Salesforce with Help Scout, you can bring data where you need it most: right where you’re already working with customers.
With a Salesforce integration, your support team is equipped with full context on each customer they are responding to. Straight from the Help Scout Customer Profile pane, you can now see all sorts of relevant, custom fields pulled from Salesforce. You can also view Help Scout Conversation history on four types of records in Salesforce: Accounts, Contacts, Leads and Opportunities.
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