This app lets you bring in all the details and info about your customers that you have in your Salesforce CRM, into your Freshdesk account for ease-of-use.
1) Authenticate Freshdesk app in Salesforce
2) Select fields that you want your support reps to have it handy while resolving tickets in each object - Lead, Contact, Account, and Opportunity
3) Click save to install the app
Our platform is entirely free to access. Create a Company Profile in 2 minutes.
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