Still looking for more information about your Marketo Salesforce integration? Take a look at a few common questions below for some answers.
How often does Marketo sync with Salesforce?
Data between Marketo and Salesforce syncs every five minutes. Also note that the first sync when setting up the integration can take several minutes, hours, or even days because Marketo needs to duplicate all of your data from Salesforce. But once Marketo and Salesforce are integrated, future syncs will be automatic and take a much shorter time.
How can I view and filter Salesforce sync errors in Marketo?
Go to Admin in Marketo. Under Integration, select Salesforce, then the Sync Errors tab.
Click on the filter to the right next to Filter by. Choose a date and time range, and filter by Error Type.
Click Apply when you’re finished. You can also export the sync errors as a CSV by clicking Export.
How do I enable or disable Salesforce Sync in Marketo?
First, go to Admin in Marketo, and under Salesforce, select Disable Sync. The bidirectional sync will be disabled until you reactivate it but Salesforce one-way flows will keep working.
To re-enable the sync, just click the same button.
How do I hide a Salesforce Field From the Marketo Sync?
Start by clicking the arrow next to your name to pull up the drop-down menu. Then, select Setup.
Enter the word “profiles” in the search bar and under Manage Users, click Profiles.
Select the profile of the sync user. Under the Field-Level Security section, click View next to the object with the field you want to hide.
Click Edit and uncheck the Visible checkbox next to the field. Then, hit Save.