Top 10 Salesforce Non-Profit Partners
Featured Salesforce NPSP Partners
Looking for the TLDR version? Here are the Partners we'll be highlighting.
The Salesforce ecosystem is massive.
Finding the right Salesforce Partner can be an overwhelming process, especially if you’re just getting started with the platform. How exactly do you find a Partner?
In this FoundHQ guide, we'll be speeding up the research process by introducing you to ten of the best Nonprofit Salesforce Partners around.
Benefits of Salesforce for Nonprofits
Salesforce offers a dedicated solution for Nonprofit organizations - Nonprofit Success Pack (NPSP), which is separate from the other core products they offer. NPSP shares the same architectural foundation, but it’s designed to support the nonprofit sector with a number of purpose-built features and modules, including:
- Grants Management
Salesforce's grant management feature helps nonprofits streamline their grant processes by centralizing all grant-related information in one system. This includes grant applications, documentation, deadlines, and reporting requirements. It enables nonprofits to track the entire lifecycle of grants, from application to approval and reporting, making the process more efficient and transparent.
- Case Management
Case management in Salesforce allows nonprofits to track and manage various types of interactions or requests from constituents, beneficiaries, or donors. It provides a centralized system to log, prioritize, and assign cases, ensuring that each request or inquiry is addressed in a timely manner.
- Nonprofits Insight Platform
The dashboard provides an at-a-glance view of important metrics across different areas, such as fundraising, donor management, program effectiveness, and constituent engagement.
- Marketing Cloud Engagement for Nonprofits
Marketing Cloud Engagement in Salesforce for Nonprofits focuses on engaging with constituents, donors, and supporters through targeted and personalized marketing efforts.
These are powerful, specialized products designed to be tweaked, customized, and optimized for the needs of your nonprofit.
How To Choose a Salesforce for Nonprofit Partner
Salesforce Nonprofit Partners should be specialized in Nonprofit and not generalists. Your ideal Partner should have teams of Certified Experts, who have a deep understanding of Salesforce’s capabilities and specifically understand the internal Operations of Nonprofit organizations so you can best leverage the technology.
The typically offer a range of services aimed at boosting adoption and ROI, including:
- Implementation
- Project Management
- Integrations and Customization
- On-demand Support
- Training and Best Practices Consulting
- Rescue Projects
Common Challenges When Working With Nonprofit Partners
Working with traditional Nonprofit Partners can present some challenges, and it's better to be upfront about your concerns around these.
When leaders come to FoundHQ after having had a bad experience with Partners, it's usually something to do with:
- Costs/Budget
Implementing and customizing Salesforce for Nonprofit can be expensive. Nonprofits may face budget constraints, and it's important to clearly define project costs and expectations upfront to avoid financial challenges.
FoundHQ's solution: We believe that it's not always necessary to go through an overly complex implementation or project to set up Nonprofits for success. Our model allows Nonprofits to build by blocks, prioritizing and establishing a roadmap that keeps costs under control. Since we don't operate as a Salesforce Partner, our Consultant's hourly rates are a lot more accessible than those of a Partner.
- True Understanding of Needs
Some Salesforce Nonprofit Partners don't take the time to truly understand their customers needs. This results in them proposing solutions that fit their way of work instead of the paying customer.
FoundHQ's solution: FoundHQ is NOT a Salesforce Partner, therefore we don't operate as one. We act as a guiding partner in your search for the best Salesforce talent depending on your needs. We listen to your needs and questions, provide our recommendations, tips and analysis (for free) and then match you accordingly to the right Salesforce Contractors who'd be able to help.
- Scalability and Maintenance
When working with a traditional Salesforce Partner, customers will usually depend on that Partner to maintain their Salesforce Nonprofit stance unless there is an internal resource. Salesforce Nonprofit Partners are somewhat incentivized to propose solutions that keep them in the mix for the long haul.
FoundHQ's solution: Our model allows for customers to only pay for the work our Contractors get done. You are in charge of the workload you want your Contractor to take on and you are who signs off on the hours the Contractor charges. There are no minimums, no commitments and no rigid SOWs when you work with Found.
Things To Consider When Choosing a Salesforce Nonprofit Partner
Industry Knowledge
Salesforce is a very flexible tool. While that is one of the biggest benefits, it also presents a challenge: experience with one Salesforce Product doesn't always translate perfectly across industries and use cases.
You need a Partner that understands how Salesforce benefits nonprofit and possesses the technical skills to fully leverage those features.
Transparency
Nonprofits are transparent by default. Your Salesforce Partner should be, too—look for one that is transparent about their process, their pricing terms, and any limitations.
Take FoundHQ, for example. We make everything transparent from the start, including our process, hourly rates, freelancer experience, and compliance info. That gives nonprofits all they need to make a smart, informed decision about our offering.
Ongoing Support
What good is an implementation that falls apart as soon as the consultant exits the metaphorical building?
The complexity of the Salesforce platform requires ongoing maintenance and fine-tuning to get the most out of it. Make sure that your chosen partner offers ongoing support services to ensure everything works the way it should.
This might include follow-up calls, maintenance packages, bug fixes—whatever your organization needs to keep things running smoothly.
Customization
Your nonprofit organization likely needs special features, integrations, automation, or custom objects to meet its unique needs.
Find a Salesforce Partner who offers the ability to customize the platform to your business needs—and at a reasonable cost.
Data Security & Compliance
Security is critical for nonprofits—for legal and ethical reasons.
Make sure that your Salesforce Partner has experience in meeting the data security requirements of nonprofit organizations and is up-to-date on privacy regulations.
Your Partner should provide a clear plan on how they will protect the organization's data as well as help you meet any applicable compliance standards.
Ask about their process—documentation is always a good sign!
Certified Experts
FoundHQ
Quick Stats
- 500+ Completed Projects
- 3,500+ pre-vetted Salesforce Freelance Consultants
- No Minimum Project Size
- No rigid SOWs
- No matching fees
- Founded in 2020
- Serves United States, Canada, United Kingdom, France, Germany, Australia with Consultants in 20+ countries
FoundHQ provides access to the single largest network of Salesforce Experts in the world. This unique positioning allows FoundHQ to serve Startups, Mid Market, and Enterprise orgs with a wide range of Salesforce Services. Our model supports Customers looking to identify project-based Salesforce Contractors that function as embedded members of their team.
Plus, getting started with FoundHQ is easy:
- You tell FoundHQ about your project needs.
- Within 24 hours, we match you with 2-3 Consultants specifically identified for your project.
- You choose the Consultant(s) to interview.
- Kickoff the project — and FoundHQ will support you every step of the way.
To learn more about if FoundHQ is the right fit for your project, click on the pop-up box on the lower right corner or schedule a call with us here.
Certified Experts
OpenTent
OpenTent is a Salesforce consulting subscription for nonprofit teams. For a flat quarterly rate, nonprofits get access to the exact services they need—from data modeling and migration to interface design and workflow automation.
The main appeal of this model is transparency. You don't need to worry about getting stuck with an unexpected bill or unfinished work if the scope of your project changes—your subscription covers it automatically.
The company has worked with a range of impactful nonprofits over the years—from the Brooklyn Community Bail Fund to Gather DC.
Certified Experts
Craftsman
Craftsman is a Salesforce Consulting Firm that offers a range of Salesforce services—all specifically tailored to nonprofit organizations.
The firm offers solution & roadmap design, custom solution deployment, solution enhancements, and ad hoc requests. They also offer fully managed services that can be customized to meet unique Salesforce admin needs.
Certified Experts
Kell Partners
KELL Partners is a Salesforce implementation and consulting partner with 1,200+ projects under its belt.
The company offers two packages designed specifically for nonprofits. The first is KELL360™—a bundled implementation service that aims to get nonprofits up and running with Salesforce as quickly as possible. This package has all the essentials, including key products and apps as well as ongoing support.
The second is a fully custom implementation service designed for organizations with unique needs that are migrating from an existing CRM.
Certified Experts
Cloud for Good
Founded in 2010, Cloud for Good is a Certified Salesforce Partner and one of the leading Consulting Firms for Non-Profits with a team of 150+ Salesforce Consultants.
Cloud for Good was founded in 2010 by Tal Frankfurt.
They are a Global Premium Partner that works exclusively with Non Profit organizations, Higher Education institutions, and Healthcare foundations to implement transformational Salesforce solutions.
According to AppExchange data, they have completed 355 projects total (verified by Salesforce) and have a total of 627 Salesforce Certifications across the Practice.
Certified Salesforce Consultants at Cloud for Good
In total, Cloud for Good has 627 active Certifications across the Salesforce Practice.
Salesforce Admin Certifications (178)
Salesforce Certified Marketing Cloud Administrator: 16 Consultants
Salesforce Certified Administrator: 137 Consultants
Advanced Administrator: 23 Consultants
CPQ Specialist: 2 Consultants
Salesforce Architect Certifications (60)
User Experience Designer: 5 Consultants
Heroku Architect Designer: 1 Consultants
Technical Architect: 1 Consultant
Integration Architect: 7 Consultants
Data Architecture & Management Designer: 15 Consultants
Sharing & Visibility Architect: 16 Consultants
Identity & Access Management Architect: 4 Consultants
Application Architect: 7 Consultants
System Architect: 4 Consultants
Salesforce Consultant Certifications (234)
OmniStudio Consultant: 7 Consultants
Education Cloud Consultant: 44 Consultants
Tableau CRM & Einstein Discovery Consultant: 1 Consultant
Nonprofit Cloud Consultant: 51 Consultants
Sales Cloud Consultant: 47 Consultants
Service Cloud Consultant: 36 Consultants
Pardot Consultant: 9 Consultants
Marketing Cloud Consultant: 14 Consultants
Experience Cloud Consultant: 24 Consultants
Field Service Consultant: 1 Consultant
Salesforce Developer Certifications (111)
Marketing Cloud Developer: 5 Consultants
App Builder: 61 Consultants
Platform Developer I: 29 Consultants
Platform Developer II: 5 Consultants
Development Lifecycle & Deployment Architect: 5 Consultants
B2C Commerce Developer: 3 Consultants
Javscript Developer I: 3 Consultants
Marketing Certifications (44)
Pardot Specialist: 16 Consultants
Salesforce Certified Marketing Cloud Email Specialist: 28 Consultants
Cloud for Good's Salesforce Focus
These are the core areas Cloud for Good identifies as their focus and specialization within Salesforce.
Non Profit Organizations
Constituent Relationship Management (CRM) is your set of business processes and the underlying technology which help manage all your constituent information, activities, and conversations.
Higher Education Institutions
Through Salesforce’s Education Data Architecture (EDA), the foundation of the Education Cloud, colleges and universities are provided with invaluable and intuitive tools designed to help them meet their goals and optimize their Salesforce environments.
Human Services Organizations
Cloud for Good is here to help these organizations increase their effectiveness and propel their mission through technology provided by Salesforce.
Environmental & Animal Organizations
Salesforce is truly the only platform capable of accommodating, assisting, and scaling to your organization’s needs. Cloud for Good has offered Salesforce implementation services to environmental and animal welfare organizations since our inception and truly understand the importance of the services your organization provides.
Arts & Cultural Organizations
When it comes to connecting with the appreciators of both arts and culture, perspective and understanding are of the utmost importance. Whether you’re looking to engage the patrons of a museum, zoo, aquarium, or center for the arts, an all-encompassing awareness of your constituents’ interaction with your organization is key in the effort to engage and educate.
Grateful Patients
The various facets of the healthcare and life science industries feature complex business environments and unique challenges. With the Salesforce implementation services provided by Cloud for Good, your organization can maintain a patient and member-centric approach to connect your many constituents together in the pursuit of one singular mission.
Cloud for Good Case Studies
Select case studies for Cloud for Good, in addition to 168 Verified Reviews on the Salesforce AppExchange with an average rating of 4/9.5.
Teach for America
Creating an Omnichannel Marketing Experience
Human Rights Watch
Migrating from Raiser's Edge to Salesforce for Global Fundraising
Certified Experts
Arkus
Arkus is a Salesforce consulting firm with a strong focus on helping nonprofits through Salesforce implementations, platform development projects, and custom automation.
On top of the service above, Arkus emphasizes training and education in its approach. Their goal is to empower nonprofit teams to take full advantage of the Salesforce platform. And with an AppExchange rating of 4.9/5, the company has the track record to make a real difference for your organization.
Certified Experts
Cloud Creations
Cloud Creations is a leading provider of Salesforce strategy, implementation, and support services.
Their main nonprofit service package is Salesforce Quick Start for Nonprofits, which (as the name suggests) is designed to get your nonprofit set up with Salesforce essentials as quickly as possible—roughly 4 weeks on average.
This package includes business process reviews, household and contact setup, customized donation setup, and ongoing training.
Certified Experts
Heller Consulting
Heller Consulting is a Salesforce consulting and implementation firm that has specialized in helping nonprofits optimize their operations since 1997. The company has racked up 3,000+ successful projects and has become a go-to partner for big names like the Humane Society and the Environmental Defense Fund.
Their services range from strategic planning to implementation to change management. The firm will work with you to come up with a service package that meets your needs and budget.
Certified Experts
Exponent Partners
Exponent Partners offers nonprofits access to a team of talented strategists, system architects, project managers, and implementation specialists with the experience to make lasting impacts.
The firm's focus is arming nonprofit organizations with the ability to put their data to work—whether that's through simple training programs or fully custom solutions. The team is experienced in the full range of Salesforce for Nonprofit products, so they'll be able to create the right solution for your organization.
Since its founding in 2005, Exponent Partners has helped over 700 clients scale up their impact through the Salesforce platform.
Certified Experts
Yurgosky
Last but not least—Yurgosky.
Yurgosky is a technology, strategy, and analytics company that helps nonprofits develop Salesforce solutions that generate results. They offer a pre-built analytics tool (Loom) along with a range of services—from Salesforce starter packages to custom applications and strategies.
Despite its smaller size (only 28 certified experts on staff), the company has built up a reputation as a valuable nonprofit partner.
Find the right Salesforce Partner
Not sure where to start? Book a Call with FoundHQ or List a Project 👉
It's Time To Rethink Salesforce Nonprofit Partners
There's a direct correlation between the efficiency of your underlying systems and the amount of good your organization can do. Nonprofits that adopt Salesforce have a massive opportunity to streamline their operations, increase productivity, and maximize the effectiveness of their operations.
Hiring Salesforce Nonprofit Consultants
FoundHQ has a network of over 3,000 Salesforce Consultants who are ready to jump and make an impact on your Salesforce projects. Hiring pre-vetted Salesforce for Nonprofits Consultants has never been easier.
How it works:
- We take the time to fully understand your requirements.
- We guide you and offer recommendations on your specific Nonprofit needs.
- We then match you to 1-3 Salesforce Consultants experts in Salesforce for Nonprofits.
- You interview them, and decide who you like best.
FoundHQ handles the heavy lifting:
- All Freelancers are subcontractors of FoundHQ
- We handle all on-boarding, timesheets, payroll, and compliance
- Pay a flat hourly rate for all approved hours, invoiced at the end of each month
To learn more, tap the bubble button on the right or schedule a call here.
