How to integrate Salesforce and

Dropbox

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Salesforce and

Dropbox

Integration Guide

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Dropbox for Salesforce: Admin setup

The Dropbox for Salesforce integration allows teams to access and share their Dropbox files within Salesforce. You must be on a Dropbox Business plan to use the Dropbox for Salesforce integration.

Install Dropbox for Salesforce
  1. Go to the Dropbox for Salesforce listing.
  2. On Dropbox for Salesforce, click Get It Now.
  3. Choose where you’d like to install Dropbox for Salesforce.
  4. Installing in your production environment gives access to all your end users
  5. Installing in a sandbox creates a copy of production, which you can use to test new apps
  6. Check the box to agree to the terms and conditions, and then click Confirm and Install.
  7. Click Continue.
  8. On the page “Step 1. Approve Package API Access," click Next.
  9. On the page “Step 2. Choose security level," select a security level, and click Next.
  10. On the page “Step 3. Install Package," click Install.
Connect and configure Salesforce to Dropbox.
  1. Sign in to the Salesforce website.
  2. Select the Dropbox Options tab from the Salesforce App Launcher.
  3. Click Connect to Dropbox.
  4. You should be redirected to dropbox.com; click Continue.
  5. If you're using Dropbox Business, you can choose to connect the rest of your team. This works by matching the email address in the Salesforce user table with the user email address in Dropbox.
  6. If you decided not to link your team, members will be prompted to connect their Dropbox account when visiting a page in Salesforce. This prompt will only appear once.
  1. When prompted, select Create Remote Site Setting.
  2. Next, configure your page layouts by selecting Update Layouts. This will add the Dropbox component to the Account, Contact, Case, Opportunity, and Lead objects page layouts.
3. Share the Salesforce Documents folder.

To share the Salesforce Documents folder with your team, you’ll first need to generate this folder in your Dropbox account.

  1. Go to a record that has Dropbox for Salesforce enabled.
  2. Click Setup.
  3. Upload a file from your computer to the Dropbox for Salesforce widget via drag and drop or the Add Files button.
  4. This file will upload to Dropbox, and the Salesforce Documents folder will be created in your Dropbox account.

After creating the Salesforce Documents folder, you can share it with the rest of your team:

  1. Sign in to dropbox.com with the same account you used to set up Dropbox for Salesforce.
  2. If you’re unsure which account is connected, click Dropbox Options. At the top of the page, under Dropbox Connection Settings, you can see who you are Connected As.
  3. Click Share.
  4. Enter the email addresses of the colleagues you wish to share the folder with, and then click Share.
View Integration Guide
  • Salesforce Administrators can help setup new platforms and handle straightforward integrations or configuration work but tend to live within Salesforce and not focus cross-systems as much.
  • Salesforce Developers will build custom integrations, work with APIs, and build out more complex automations within Salesforce and across systems to maximize data flow and visibility.
  • Salesforce Architects bring a more holistic approach to platform architecture, data modeling, system integration & data management, and designing a security model across all systems.
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