Salesforce Architects are one of the most important and highly sought after functions in the Salesforce ecosystem. Given the complexity of the Salesforce platform, there are a variety of different skill sets that fall under the 'Salesforce Architect' umbrella - we help breakdown the difference between each, the job they do, and the Salesforce skills you should be looking for when hiring an Architect.
What does a Salesforce Architect do?
Manages Business Stakeholders
Typically, the Salesforce Architect will lead the strategy across end-to-end implementations and a key piece of that role is managing both Business and Technical stakeholders. The value of a Salesforce Architect comes from the fact that they are able to help optimize business processes, while translating those into technical solutions on the Salesforce platform, and bringing all of your systems & data together in one place.
Designs Technical Solutions on Salesforce
A Salesforce Architect knows the capabilities and limitations of what the platform can do - they are versed in multiple Clouds and understand when to use configuration vs. custom Apex development, how to use out of the box integration tools or work with APIs and custom integrations, and they are able to guide both Technical and Functional Delivery teams.
Architects Integrations
Depending on the Salesforce platforms being deployed and complexity of the broader systems environment, degree of difficulty with integrations will vary. Salesforce offers a 'native' integration platform - Mulesoft - that requires technical expertise but is a simple way to connect Salesforce with other applications being utilized. The methods will vary but Salesforce Architects can identify the right integration / middleware platform and design the integration roadmap.
Builds a Security & Data Model
As part of platform architecture and integration strategy, Salesforce Technical Architects will build a security and data model to ensure company data isn't vulnerable. Particularly when dealing with Health Cloud, Financial Services Cloud, and other industries with compliance requirements, this is a key element to the Architect's skill set.
Oversee Salesforce Project Team
In addition to leading the strategy, a Salesforce Architect will often manage the day-to-day Deliver team. Technical Architects will write technical requirements, lead Scrum meetings, and manage the Salesforce Engineering team while Solution Architect will play a similar role over top of Business Analysts or Administrators.