Coveo
Coveo: AI-Search & Generative Experiences
Founded:
2005
Coveo powers the digital experiences of the worlds most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage.We strongly believe that the future is business-to-person, that experience is todays competitive front line, a make or break for every business.For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
Coveo's platform is designed to leverage AI-powered search functionalities and generative experiences to enhance digital interactions. The platform enables businesses to deliver personalized, relevant content through advanced semantic search capabilities that facilitate more impactful customer and employee engagements. By unifying AI-driven recommendations with tailored interactions, Coveo enhances the overall digital experience, making it a critical tool for organizations seeking to transform their customer journey.
For marketing teams, particularly those using Salesforce, Coveo offers powerful integration capabilities. It seamlessly embeds AI-powered search and recommendations into Salesforce's Service, Sales, Community, and B2B Commerce Clouds. This integration allows marketing teams to surface relevant content across various touchpoints, optimize customer engagement, and derive enhanced insights through Coveo's analytics and machine learning features. This functionality aids in refining marketing strategies and effectively targets customer needs by leveraging comprehensive content indexing and contextual insight panels within Salesforce environments.
