Posted on
May 24, 2021

Salesforce Engineer

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

The Position

Who We Are: Twitter is looking for an outstanding Salesforce Service Cloud Engineer to help lead our support team. We develop Service Cloud infrastructure on a massive scale for multiple business groups. Our mission is to help our customers when they reach out while maintaining a healthy application environment.

What You’ll Do: You’ll be a leader on a committed team of Salesforce engineers focused on supporting customer support teams. You’ll frequently interact with operations and end users to develop scalable applications and architecture within Salesforce and related CRM systems.

Qualifications

Who You Are: We’d like a highly experienced developer, ideally with experience in the advertising vertical.

  • Highly Certified: Minimum PDII Certification
  • Experience implementing complex, decoupled architectures
  • 3+ Global Service Cloud implementations
  • Deep understanding of Apex, LWC, Aura Components, Salesforce APIs, web services, and the Lightning Platform
  • Able to effectively deal with legacy code and call out areas for improvement
  • Excellent Technical and non-Technical communication
  • Partner with internal engineering teams, third party vendors to develop consistent solutions
  • Review other engineer’s code and develop best practices
  • Knowledge of Javascript UI frameworks such React, Web Components and Aura
  • Experience working within a defined SDLC process, with a good understanding of source control, CI and CD
  • BA/BS in Computer Science or equivalent experience

Twitter serves the public conversation because conversation is a force for good in the world.

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Headcount

7,000+ employees