Salesforce CPQ/Billing Architect


ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry.
Glendale, CA



October 22, 2021

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Who We Are
The Role
Why Us

Service Titan is seeking an exceptional Salesforce CPQ/Billing Architect to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This individual plays a critical role working closely with the business and across the Information Technology organization defining, delivering and supporting IT business solutions and supporting roadmaps

What You'll Do

  • Design SaaS fulfillment architecture using CPQ/Billing, Salesforce CRM, Product Provisioning.
  • Drive integration architecture with CPQ/Billing, Payments, Tax, Financials and Product.
  • Developing new integration services and supporting our Enterprise Integration platform Workato.
  • Analyzes business requirements/processes and system integration considerations to determine appropriate technology solutions.
  • Whiteboard with Architects to define the business solutions that are resulable.
  • Design, build, maintain and Document integrations for multiple on-premises and/or cloud systems using Workato.
  • Understanding business requirements and developing and deploying the integrations solution accordingly.
  • Impact analysis of introducing new integration or modification to existing integrations.
  • Optimize the performance of the existing and future integrations Leverage integration patterns and industry best practices.
  • Handing the volumes of data through queues and throttling for uninterrupted data flow.
  • Implement integrations with Data Encryption and other security considerations/protocols.
  • Work on enhancements and bug fixes/debugging the existing workato recipes.
  • Maintain the code repository with open source and agile development tools such as GitHub , Bitbucket for version control.
  • Utilize an Agile/Scrum methodology to manage development work.
  • Maintain all necessary integration documentation and process flow diagrams.

What You'll Bring

  • Bachelors - Computer Science degree + 10 years of experience required
  • Masters - Computer Science degree + 5 years of experience preferred
  • 5+ years of experience in CPQ/Billing platforms like Salesforce CPQ,, Zuora or Apttus.
  • 5+ years of experience with integration tools like workato, informatica, mulesoft
  • Experience in Software Development Life Cycle and Agile Development methodologies
  • Experience and knowledge of REST and SOAP Web Services APIs, Databases
  • Experience in integration and automation domain a plus
  • Ability to learn new concepts, technologies and solve problems
  • Experienced with end to end solutions development from Requirements to Delivery and Support.
  • Excellent communication and presentation skills
  • Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done
  • Being a player coach - ability to motivate and mentor a team.
  • Basic project management knowledge.

Skills \ Knowledge: Expert knowledge of system development methodology, analytical/problem solving skills and relevant business and technology skills. - Strong experience in building interfaces on at least one iPAAS platform such as Workato, Mulesoft, Boomi or ICRT to Integrate on premises/cloud business systems. - Experience in Lead to Order enterprise applications - Salesforce CRM, CPQ/Billing. Marketo. - Experience in Messaging (JMS), Java, Web API: SOAP, REST and authentication methods such as OAuth and SAML - Advanced knowledge of and ability to put into practice commonly used SDLC methodologies (Waterfall, Agile, etc.) - Familiarity with SSL certificate management - Experience working with a variety of data sources (flat files, csv, excel), encryption and decryption services. - Contributes to the development of new techniques and plans within the area of expertise. - Experience in Business Process Management tools like Jira. - Experience of working in an Agile team. - Excellent written and verbal communication skills

What We Offer

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: - Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. - Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. - Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

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