Posted on
September 14, 2021

Salesforce Admin

CrowdStrike is looking for a Salesforce System Administrator to join our fast growing Customer Applications team. In this role, you will be responsible for the administration of Salesforce, focusing on the Service Cloud. Based on a deep understanding of Salesforce technology, you will work closely with our Customer Success Business Systems Analysts and business users to develop best practice solutions and processes that enable our Customer Success teams.

What You’ll Do

  • Responsible for daily operations of the Salesforce Serivce Cloud and the Salesforce platform
  • Participate in our agile development process to design, test, and implement new features
  • Maintain security and sharing model, role hierarchy, profiles, and assist with user management
  • Provide day to day administrative support for Salesforce
  • Document all changes to applications per internal controls
  • Create and maintain reports and dashboards
  • Assist with data quality and data management activities

What You’ll Need

  • Bachelor's degree (technical degree preferred)
  • 5+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 3 years of Salesforce experience.
  • Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills
  • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership
  • Salesforce.com certification (Administrator, Advanced Administrator) preferred but not necessary
  • Passion for creating a frictionless end user experience
  • Proven ability to work creatively and analytically in a problem-solving scenario
  • Strong knowledge and understanding of the Salesforce.com platform, eco-system and best-practices

Benefits Of Working At CrowdStrike

  • Market leader in compensation and equity awards
  • Competitive vacation policy
  • Comprehensive health benefits + 401k plan
  • Paid parental leave, including adoption
  • Flexible work environment
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

CrowdStrike, Inc. is committed to fair and equitable compensation practices. For Applicants in the State of Colorado: The starting salary for this position is $94,430. A candidate’s final compensation for this position will be determined by various factors to include, but not limited to relevant work experience, skills, and certifications. As a part of the compensation package, this role may include eligible bonuses, equity and commissions.

CrowdStrike is the leader in cloud-delivered next-generation endpoint protection.

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Headcount

4,006