Coinbase

Full Time
Remote
Apply Now
Salesforce Products:
Sales Cloud
Service Cloud
April 15, 2022

Sr. Salesforce Administrator

  • 🚀 20+ person internal Salesforce team
  • 👶 18 Weeks Paid Parental Leave
  • 💸 Option of getting paid in digital currency

Job Description

We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries.

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

What you’ll be doing (ie. job duties):

  • Hands-on configuration, customization and User Acceptance Testing (UAT)  of  Salesforce Products (ie Service Cloud), Learning Management, and Quality Management systems.
  • Responsible for input into all engineering practices for their area- Product Quality, CI/CD, Automated Testing, Integration Testing
  • Test, Debug and fix feature bugs across all Declarative configurations, Process Builders, Flows, etc. with a deep understanding of Lightning Components.
  • Manage users, security profiles, groups, queues, and other Salesforce.com customization/setup as necessary
  • Support internal team on how to leverage tools to execute efficiently.
  • Work closely with engineering to build seamless and smart solutions
  • Develop and maintain 3rd party integrations to introduce new tooling solutions into our existing infrastructure
  • Define business requirements and translating them into technical requirements in the form of Product and/or Functional Briefs
  • Analytically focused and ability to be hands on to help build operational reporting that can be leveraged for business insights

What we look for in you (ie. job requirements):

  • Passionate about delivering a great Customer Experience
  • Minimum of 5 years of relevant experience in systems administration, software development for customer support technology.
  • Strong leadership and negotiation skills and the ability to effectively manage cross-functional and technical activities.
  • Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.
  • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.
  • Hold a Salesforce.com certification (Administrator, Advanced Administrator)

Nice to haves:

  • Javascript and Apex experience
  • CI/CD deployment tool usage experience (i.e., Copado)

3rd Pary Products

No items found.

*Experience with these tools is not required

Other Notes on the Org

You can apply directly or email us at projects@foundhq.com if you have any questions!