Solutions Architect - SFCC

Cloudinary

Cloudinary’s mission is to empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media.
Santa Clara, CA
Remote
Architect
Headcount

373

Posted

December 3, 2021

Apply now
Who We Are
The Role
Responsibilities
Qualifications
Why Us

Cloudinary is the leading provider of media management solutions, powering the trusted, award-winning visual experiences for many of your favorite brands. Cloudinary is the de facto media platform standard for developers and brand managers looking to upload, store, transform, manage, and deliver images and videos online. With over 50 billion assets managed, up to 2000 pieces of content processed by algorithms each second, and a $1B valuation, Cloudinary is quickly becoming the visual media layer of the Internet. We are at an exciting stage, rapidly expanding our product offering, entering new market segments, extending the customer base, and featuring over 8,000 customers including household names like Nike, Peloton, and Neiman Marcus.

We offer a values-driven, supportive environment in which you will constantly learn and evolve; a place where your ideas will be embraced and pursued. We are proud of our collaborative, and growth-minded work culture, being included in Forbes Cloud’s top 100 three times in a row, and is a multi-time winner of the “Best Place to Work” award.

We are searching for a tech-oriented Solutions Architect to help our customers make the most of Cloudinary products on ecosystems such as SFCC, Shopify, Magento, WordPress, etc. Solution architects in Cloudinary use their industry experience and deep knowledge of Cloudinary and ecosystem products, along with their technical expertise, to guide and architect the implementation of Cloudinary's solutions. Solution architects become trusted advisors for our customers and help them design their business processes to make the best use of Cloudinary. In addition to engaging with customers in pre-sales and mostly post-sale contexts, Solution Architects also participate in the productization of customer requests by building initial one-off implementations that turn into product features.

Responsibilities:

  • Serve as the subject matter expert at a pre-sales and post-sales capacity for successful onboarding of Cloudinary’s platform for Ecosystem products
  • A driving force in our engineering culture and have a deep understanding of our architecture in relation to the ecosystem plugins
  • Understand customer’s requirements and design optimal solutions/tools for the client’s needs
  • Architect custom solutions, identify blockers, and define requirements with internal and 3rd-party engineering teams
  • Provide an escalated level of support for critical technical issues
  • Engage in customer calls and onsite visits to consult, train and create future partnership growth
  • Work with and train integration partners on Cloudinary integration

About You:

  • 5+ years of experience in building e-commerce systems and integrating with various 3rd parties, PIM, CDNs, etc
  • Deep technical knowledge of web development technologies, web performance, CDN, or video
  • Strong communication and presentation skills
  • A passion for problem-solving
  • Certified as Salesforce B2C Commerce Architect or similar-lever certification or equivalent experience with e-commerce platforms such as SFCC, Shopify, Magento, and SAP
  • Bachelor or Master's degree in Computer Science, IT, or related
  • May require some travel
Apply now

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