Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly.
The Agent Flow Engineering team is responsible for building customer self-service features as well as agent-facing platforms that integrate with nearly every system across Affirm. We are committed to using exciting new technologies and building powerful platforms. The goal of the team is to provide the best possible experience to customers and agents while simultaneously reducing compliance risks and servicing costs. We invest in user experiences that educate and explain our product transparently and effectively, enabling our users to either self-serve or get direct help from our customer service agents.
Affirm is growing fast and we’re looking for an experienced Staff Software Engineer to help guide the team to scale our products to 10x and beyond through building world-class systems which enable Affirm in its mission to provide honest financial products which improve lives.
Affirm is proud to be a remote-first company ! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.